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Shipping policy
| Free Shipping Threshold | Free shipping is offered on orders over $100 USD. | Cart and Product Page Snippets |
| Order Cancellation | You may cancel your order before shipping. To cancel, you must contact the Navien Mate Customer Service Center (1-877-689-1541). | FAQ |
| Refused Delivery | If a product is refused upon delivery after it has shipped, the original shipping and handling fees will be applied. | FAQ and Return Policy |
