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[accordion-item title=”Er02 (Water shortage error)”]

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Water shortage error

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Cause: There is a lack of water

Action to be taken: Replenish the water in the heating unit

* Water level cannot be read when distilled water has been used. Please test the unit with tap water and if there is not issue, use the water specified in this manual (Mineral water)

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[accordion-item title=”Er05 (Water tank supply temperature sensor error)”]

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Water tank supply temperature sensor error

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Cause: There is a disorder in the supply temperature

Action to be taken: Please contact Support Center If the issue persists even after turning on the unit again.

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[accordion-item title=”Er11 (Water level detection Error)”]

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Water level detection Error

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Cause: Normal water level detection is dysfunctional

Action to be taken: Please contact Support Center If the issue persists even after turning on the unit again

* Water level cannot be read when distilled water has been used. Please test the unit with tap water and if there is not issue, use the water specified in this manual (Mineral water)

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[accordion-item title=”Er16 (Water tank overheating error)”]

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Water tank overheating error

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Cause: The temperature of the water tank is overheated

Action to be taken: Please contact Support Center If the issue persists even after turning on the unit again.

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[accordion-item title=”Er17 (Heating disorder Error)”]

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Heating disorder Error

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Cause: There is a disorder with a part related to heating

Action to be taken: Please contact Support Center If the issue persists even after turning on the unit again.

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[accordion-item title=”Er18 (Return water temperature sensor error)”]

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Return water temperature sensor error

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Cause: There is a disorder with a part related to heating

Action to be taken: Please contact Support Center If the issue persists even after turning on the unit again.

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[accordion-item title=”Er28 (Water leakage error)”]

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Water leakage error

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Cause: A water leak caused by a damaged hose inside the pad is detected

Action to be taken: Please contact Support Center

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